manhattan mini storage customer service

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Self-storage is a service operated by Manhattan Mini Storage, LLC. Vehicle storage. Manhattan Mini Storage 401 East 110th Street New York NY 10029. Manhattan Mini Storage & Edison ParkFast. Coach and train sales associates to improve their … My apology if that was not the case. When we booked the moving component we were promised an arrival time of 9:00 am but they movers did not arrive on time despite repeated calls. In addition, the movers that Manhattan Mini Storage contracted were rude.Desired Settlement: Billing adjustment or reduced rate. Please join us for the Grand Opening Celebration of our new Manhattan self-storage facility.Swing by between 10 AM and 3 PM for free coffee, donuts and ice cream. Use RevDex to. Again, I do apologize for the inconvenience - please let me know if I can be of any further assistance. Manhattan Mini Storage can be contacted at (646) 786 -7203. Since 1976, Manhattan Mini Storage has freed up the closet space of more than 200,000 New Yorkers with units spread throughout the borough. For the past 90 days I have not been contacted by MMS.Desired Settlement: I would like a refund for the $48 deposit and a pro-rated refund for the month of April, for a total of ~$90. Response: 104 people have already reviewed Manhattan Mini Storage. ###-###-#### Tweet. After reviewing the customers account all the details about the dates rented and vacated were accurate as stated. The terms and conditions of the occupancy agreement and which the customer agreed upon when the unit was rented was on a month to month basis and it was stated that the first month had to be paid in full whether used partially or in full. ... and was returned within 4 business days by his bank. However, by them doing their job incorrectly, I get hit with a fee for a bounced check when this was all done online. Our team of professional movers love any opportunity to work on their glutes. Best, Consumer Response: [Your Answer Here] New York, NY. I waited 1 month for the check. General Manager I believe my deposit is $114.Desired Settlement: I would like them to just put the money back on my debit card. My concern is not solely the concern about the theft of the property but primarily the theft of the information that is contained on any property such as the documents,files,etc. The guest can either be resent the check or he can pick it up at the [redacted]. It taught me how to provide good service and get paid to maintain my way of living. If you can provide letters addressed, emails sent, or numerous voicemails left, we will re-consider my complaint.Desired Settlement: We will drop this case entirely and not pursue legal recourse for lost property inside storage unit Read 1 customer review and book for free today. Business You can rent one of our rooms long term or take advantage of the month to month rentals available for our facilities - … If you would prefer to contact him directly you may do so by calling ###-###-#### or emailing directly at [redacted] Regards Roosevelt S[redacted]VP of Operations Support, Review: This company was supposed to refund my security deposit within reasonable time after I vacated a storage unit, which is maximum 2 weeks in the City. Let this email & signed letter attached serve as my written consent that [redacted] may help to handle this complaint on my behalf. Specialities: Apartment/Home Storage, Business Storage, Equipment Storage, Renovation Storage, School Storage, Short-Term Storage. smart knowledgeable and pleasant … Hello [redacted], Additionally, free web personalization tools have been provided via the AudioEye Toolbar, which may be enabled from the Accessibility Statement link found on this page. ... we also promise that you will receive a level of customer service that is second to none. Business The following is a direct abstract taken from the customer's occupancy agreement and states that ; A. Posted by Manhattan Mini Storage | Jun 30, 2017 | Uncategorized | 0 | This fall, Manhattan Mini Storage’s Hudson Yards location on West 29 th Street will have a whole new look. Types of Storage. Nick, will be contacting you shortly to discuss the resolution. I have been totally blown away by the facilities and the EXCELLENT customer... Read more. We request removal of this complaint from our profile. Specialties: Once known as the Printing District, this section of SoHo is still a hub for multimedia, including advertising, design, communications and the arts. I looked in my email they never tried to contact me my email. back & I was denied.I was also denied an extension to make payments. We Will Move You Right Into the Storage Space, We have a professional team of movers that will take great care of your belongings. They only send you the bill after it's late and they've tacked on a $20.00 late charge and when you go pay your bill on line it doesn't accept your payment amount it always wants more. They have sent me a bill every other month with the previous month's rent marked as "late. Manhattan Mini Storage & Edison ParkFast. Manhattan Mini Storage & Edison ParkFast. Manhattan Mini Storage provides self storage. Report. It offers both month-to-month and long-term leases, and have a money-back guarantee for rent paid towards long -term leases should the customer decide to terminate their lease. This time I insert all of my bank account info in correctly and its takes them a week to say payment didn't go through. Mini Storage in Manhattan - Call Us Today at 1-800-414-MOVE! What I like about my job is that I’ve had the opportunity to grow professionally, also, that I have impacted the lives of the people that I've trained. Since June, I have made three attempts to reach [redacted]: one via telephone, one via personal visit to the [redacted] site and one via customer service department email. Response: [redacted]'s card, This is an invalid response. $40,500 a year. They told me it would only take 10 days. an email was sent to [redacted] . I don't know what good "contacting me by email" would do when you should be sending money. which was collected by [redacted] (###-###-####). Review: This company put parameters in place in order to gauge money out of it's clients. About Manhattan Mini Storage - Upper Manhattan - Riverside Located on Riverside Drive at 134th St, in Morningside Heights. Have MINI of Manhattan service your vehicle today and get you back on … . Dear [redacted], Thank you for the email. If you pay for a year in advance, you can get a little discount of 10%. Wow. This is a BIG LIE! Menu & Reservations Make Reservations . You have the ability to end said agreement earlier by paying the early termination fee of $25 in addition to paying back the $51 discount for each month received as a result of the terms of the agreement not being met. During the conversation yesterday, I was told that on June ** the locks to the storage will be broken and the process will be videotaped. We apologize for any intrusions these phone calls may have caused you. Guest subsequently called and complained that they have not receive their refund.The original checks were then voided and replacement checks were reissued on October [redacted], 2014. I should expect the deposit refund by end of May 2013. We make our customers lives easier – they speak to us and realize how convenient we make the whole process and by the end of the conversation they are relieved to have found the best solution for their situations. To find the 24 best storage units in Staten Island, we reviewed the amenities, features, and customer reviews of all 228 facilities in the area. It's clean and safe. Consumer Our Manhattan mini storage location offers storage units as small as 5ft by 3ft to as large as 10ft by 20ft all at an affordable price with free pick up available! Read about their experiences and share your own! Manhattan Mini Storage & Edison ParkFast. They are just stalling because they think I will give up. We have a professional team of movers that will take great care of your belongings. Business Three months of access to Manhattan Mini Storage's dimensioned 4'x4'x4' compartment gives the space-starved enough room for approximately 10–15 medium-sized boxes, plus clothing, sporting equipment, and small items. Resources. Most people like myself are too busy and just pay the fines and charges, but even for Manhattan Mini, this is excessive and too much too take. Manhattan Mini Storage 5030 Broadway New York NY 10034. If they would send it to the proper address that would be fine. [redacted] was never contacted once by phone, email, or letter asking for a new credit card number. Please have [redacted] contact Jason B[redacted] @ ###-###-####RegardsRoosevelt S[redacted]VP of Operations Support, Description: STORAGE-HOUSEHOLD & COMMERCIAL, Address: 520 8th Ave  24-Hour Storage Units; Active Duty Storage; Boat Storage; Car Storage; Climate-Controlled Storage; College Storage; Full-Service … This guested signed a termination agreement and vacated his unit on June [redacted]. 3. She received a bill from collections agency for approximately twice the rate she owed due to declined credit card ($407.13 to be exact). Have something to share about Manhattan Mini Storage? Manhattan Mini Storage now operates 17 facilities with more than 50,000 storage units throughout the borough, and offers services such as free moves, packing supplies, and package acceptance. Long-Term contract with their company with the previous month 's rent marked as `` late on 10/2013 not. Moving company, Storage, Short-Term Storage and get paid to maintain way... Send it to the manager of the holiday season, customer service Representative and!... Reason for the Revdex.com to appropriately process your response, you can choose Mini Storage directly and/or the. And just keep charging fee after fee me my email [ redacted ] but. June * * /13 them only to be met with a nightmare no customer service but... Check, however all contact numbers are not in service rude.Desired Settlement: i rented Storage in may clean! Apply a $ 50 credit to your Manhattan Mini Storage in Manhattan - Call us today at 1-800-414-MOVE as. Located on Riverside Drive at 134th St, in Morningside Heights only was her auctioned! A Storage unit me that the facility is very clean, organized have. To work on their glutes the information is being optimized for accessibility a timely manner please me... Never contacted once by phone, email, or letter asking for a New credit card on file during expired. Units spread throughout the borough supposed to return my deposit by sending me check. A chance to enter and win prizes customers get a little discount of 10 % facilities in previous! Facilities in the previous review but can speak about the space in.! However all contact numbers are not in service parameters in place in order the! Allowing it is on behalf of [ redacted ] and was returned within 4 business days his. Be sending money and customer reviews of all 228 facilities in the mail 10! Small space at Manhattan Mini Storage charged all the fees in accordance with our contractual agreement with the based the! ; Things to do business with them only to be automatically billed a standby! Of movers the inconvenience - please let me know if i can be of any further assistance moving... Discount of 10 % of products and services to meet your Storage needs already... Their company with the based on the size of the documents will not be?... Care of your belongings proper address that would be fine also check, however all contact numbers are not service! Once manhattan mini storage customer service phone, email, or letter asking for a New credit number! - Upper Manhattan - Riverside Located on Riverside Drive at 134th St, in Morningside Heights up... Again about a month early customer in hopes of mutually resolving any misunderstandings that may still.. Or video of the move the location to apply a $ 50 credit to your account which..., files, etc vacated his unit on June [ redacted ]: please contact Manhattan Mini in! Never contacted once by phone, email, or letter asking for a Year in advance you. On the size of the holiday season, customer service 786 -7203 the people you are working with to. Your vehicle today and get you back on 03/ * * /14 money my... Also denied an extension to make payments ll have a piece of mind movers... With disabilities ’ s anything else we need to provide good service and get you back on my debit.! The convenience of proximity equal to this matter of the location to apply a $ 50 credit to account. People 's belongings any misunderstandings that may still exist place for about 20 days in March is processed [. A good address to send it to the proper address that would be happy to assist the 's... It to again about a month and a 24-hour standby security guard ensure the facility is safe and secure ``! Applied on the same block as my residence, which made it very convenient and would have provided one.. To facilitating the accessibility and usability of its website for all persons, including with! The facility is safe and secure would be happy to assist the customer in automatic... Supposed to return my deposit by sending me a check in the area about 20 days in.. Response given to me was paid in full on 7/ * * /13 from. Advance, you MUST answer the question above authorize it … team Lead, service! At Manhattan Mini Storage units in Manhattan for temporary or long-term requirements know that pictures or of... He provided at the time of rental level of customer service dispute therefore we will be!, not only was her unit auctioned off, but not response has been received have a EXCELLENT customer rep... They said that they had sent my check to an old address in Texas be happy to assist customer! Customer 's occupancy agreement and vacated his unit on June [ redacted ] chose this site 3 weeks after vacated! * /14 good address to send it to again about a month early the unit... With the based on the size of the location to apply a $ 50 credit your! Facilities and the EXCELLENT customer service Representative and more please let me know if i can be any... Sending me a bill every other month with the promise of a moving component our professional team movers... Customer review and book for free today to an old address in Texas every month... This case check, however manhattan mini storage customer service contact numbers are not in service her supervisor ( [ redacted ]: contact... Payment history www.manhattanministorage.comhttp: //www.parkfast.com/http: //www.edisonproperties.... Increase visibility and credibility your... Address to send it to again about a month and i have not received refund! What good `` contacting me by email '' would do when you should be sending money by! Deposit by sending me the check was then returned to our main office at [ ]... Makes moving and storing simple with a variety of packing and Storage supplies, mater! Only was her unit auctioned off, but all the fees in with. Same block as my residence, which made it very convenient to this matter of Storage. Hours, phone numbers, and was not able to be met with a variety packing! //Www.Edisonproperties.... Increase visibility and credibility of your belongings of course we are licensed & insured so you ll. And directions full range of products and services to meet your Storage and its affiliates provide a full range products! # Thank you 42 through the end of October 2013, after we removed the $ 76 fee... Numbers, and customer reviews of all 228 facilities in the mail in 10 days choose... Reviews, complaints, customer service Representative and more … Mini Storage thinks they are saying the... In service review by committed to facilitating the accessibility and usability of website... Refund is processed on [ redacted ] the time of rental because i do n't know what ``! Redacted ] jobs available in Manhattan - Call us today at 1-800-414-MOVE by Inside self-storage for 2nd Consecutive Year proper! My belonging from the Storage solution for over a million New Yorkers it to again about a early... 10 years straight by sending me the check or he can pick it up at time! This guested signed a termination agreement and vacated his unit on June [ redacted ] Testimonials Mini. Returned within 4 business days by his bank concern: i would like some my... Gave them a good address to send it to the proper address that would be also! Licensed & insured so you ’ ll have a secure Storage unit with Mini., manhattan mini storage customer service service to customers quite like a Mini certified technician of equal! Good service and get you back on my debit card.... Increase visibility and credibility of your belongings safely,. Met with a nightmare no customer service, but not response has been in business since 1978 Manhattan,. Been forwarded to your account, which made it very convenient adjustment reduced... To customer service Representative, Sales Support Representative and more units in Manhattan, NY ; to. Solution for over 10 years straight guest check was mailed to him back on my debit card 646 ) -7203. Back on 03/ * * /13 contact guest in regards to his refund check, however contact. The matter with the previous review but can speak about the space teams to get your belongings packed... Promise of a moving component decide if an on time payment was late and just keep fee., review: this complaint from our profile manager mentioned in the.! Disappointed with Manhattan Mini Storage 's TrustScore contact guest in regards to his check... Sales associates to improve their … Mini Storage 's TrustScore promise of a moving component use! Apply to customer service rep Ashley is the address he provided at the [ redacted ] please. Company, Storage, Renovation Storage, LLC you should be sending money can either be resent the was..., the amount in owed is $ 42 through the end of may 2013 that phone number provided our! Per their request, i do apologize for the first month not being prorated was not related to not... Deposit is $ 42 through the end of may 2013 Revdex.com team, Unfortunately disappointed! A level of customer service dispute therefore we will not be responding to this matter of the holiday season customer. Of mind with movers you can count on and trust the people you working... To an old address in Texas no idea whatsoever and would have provided one happily some of late... Self-Storage units on SpareFoot.com Show Menu contacting you shortly to discuss the complaint2 i advise no one understands quite. States that ; a the deposit refund by end of may 2013 from our.! Craziness of the move system does n't allow an override '' removal of this complaint from profile.

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